Print Operator

Job description

Overview We are seeking a reliable, detail‑oriented Fleet Management & Print Services Support Specialist to oversee and support daily operations of our printer and copier fleet. This role involves hands-on maintenance of Key-Op devices, coordination with Ricoh technicians, customer communication, and assisting with production center print jobs. If you enjoy a mix of technical troubleshooting, customer interaction, and operational support, this role is a great fit. Roles and Responsibilities Fleet Management & Device Support - Oversee daily operations of company printers and copiers across multiple locations. - Perform routine meter collections for accurate reporting and billing. - Troubleshoot basic device issues and escalate complex problems as needed. - Manage toner inventory , including ordering, tracking, and replacing toner cartridges. - Submit and coordinate service requests with Ricoh technicians , ensuring timely resolution. - Maintain accurate documentation of device status, service calls, and supply levels. Customer & IT Communication: - Serve as the primary contact for customers regarding device updates, issues, and service status. - Collaborate with customer IT teams to...