People Operations Process Design Manager

Job description

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: People Operations at SoFi supports a growing, multi-region workforce across the U.S. and international markets. As we expand into new geographies and continue to mature as a public company, our systems, processes, and service model need to scale with us — without adding unnecessary complexity. We’re moving from a largely transaction-driven support model to a more standardized, systems-enabled operating model. That means clearer ownership, smarter automation, stronger controls, and processes that actually make sen...