IT Administration Professional

Job description

Job Title: IT Administration Professional Department: IT: Reports to: IT Director: Classification: Exempt: Location: Nashville, TN: Travel: Yes, < 25 %: Job Summary: The IT Administration Professional is responsible for the configuration, maintenance, and performance of critical technology systems across GWS Tool Group facilities. This role ensures servers, platforms, and supporting infrastructure operate efficiently, securely, and reliably . The IT Administration Professional also provides technical expertise for system enhancements, troubleshooting, and long-term planning to support operational goals. Duties/Responsibilities: Configures, plans, administers, installs, maintains and upgrades platform server and platform systems software. Plan and performs recovery procedures, scheduling and back-ups and monitors batch processes. Conducts performance monitoring, capacity planning, workload modeling and predictive analyses to identify and resolve potential issues (e.g., performance, security breaches). Collaborates and troubleshoots with internal and/or external resources to maintain the expected service level. Other duties as assigned. Education and Experience: Bachelor's Degree or...