Billing & Posting Resolution Advocate

Job description

Job Summary: The Billing & Posting Resolution Advocate is responsible for providing TruBridge services to customers. This includes coordinating the day-to-day activities of a hospital or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: - Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry. - Recommends new processes and changes in current processes. - Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures. - Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts. - Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements. - Responsible for consistently meeting production and quality assurance standards. - Maintains quality customer service by f...