Collections Specialist with German (hybrid from Warsaw)
Accenture · Warsaw, Mazovia, PL
WHO WE ARE Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build t...
Job description
WHO WE ARE: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations , Industry X and Accenture Song. Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence. THE WORK: Execute industry-leading collections strategies for business-to-business (B2B) Clients, ensuring timely and efficient recovery of outstanding receivables. Establish and sustain strong, collaborative relationships with Clients to foster trust, loyalty, and long-term business engagement. Address and resolve customer inquiries with efficiency and professionalism, ensuring prompt and accurate responses to maintain high service standards. Consistently adhere to service level agreements (SLAs) and key performance indicators (KPIs) th...