Trainer & Quality Assurance Supervisor

Job description

Benefits: Position Title: Trainer & Quality Assurance Supervisor Reports To: Clean Operations Manager Objective : At ServiceMaster Clean, we don’t just clean—we deliver peace of mind. The Trainer & Quality Assurance Supervisor plays a critical role in upholding our brand standards by ensuring all service partners are properly trained, supported, and consistently delivering high-quality results. This position is hands-on and focused on coaching, inspecting cleaning after training, and continuously improving performance across all assigned accounts. - Company car - Company parties - Free uniforms - Opportunity for advancement - Paid time off Most importantly, one must ensure the core values of the ServiceMaster Brands: Honor God in All We Do Help Our Team Develop Build Client Relationships Grow Profitably Tasks: - Train new hires and current service partners on ServiceMaster cleaning standards, procedures, including proper dilutions, and safety protocols. - Performing routine quality inspections after training is complete at assigned facilities to ensure expectations are met or exceeded - Address customer concerns and complaints promptly, professionally, and with a solutions-focused...