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Night Audit Supervisor

Crescent Hotels & Resorts · Orlando, Florida, US

- Responsible for examining and verifying charges and posting of Front Office Agents, preparing daily transaction summary as well as clearing OnQ PM System a...

Job description

Experience: One year experience as Front Desk Supervisor in a similar size hotel is required. Flexible schedule. - Responsible for examining and verifying charges and posting of Front Office Agents, preparing daily transaction summary as well as clearing OnQ PM System and setting for start of day - Post and balance banquet checks and parking charges - Settle F&B House account allowances - Run Room and tax - Examine and verify food and beverage posted charges and postings, balance all charges to register tapes, and review food and beverage summary (Outlet posting summary report) - Press T.A. button - Oversees the preparation of daily summary repots for distribution to various hotel departments on the day’s business activities - Press N.A. run report - Serves as Manager On Duty to address and resolve guest and team member’s issues and questions - Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate - Makes appropriate selection of room number based on guest needs - Codes electronic keys - Non-verbally confirms the room number and rate - Ensures guest knows location...