Implementation Specialist

Job description

Join a team where your skills create measurable results, build lasting customer partnerships, and drive meaningful business outcomes every day. Drive success for high-impact projects. As an Implementation Specialist III, you’ll lead complex implementations, mentor junior team members, and serve as a trusted advisor for customers navigating advanced EDI solutions. The Implementation Specialist works within a team of professionals responsible for implementing software solutions for TrueCommerce clients. Acting as the primary contact throughout the software implementation process, this role interfaces with customers, retailers, resellers, third-party IT consultants, and internal resources. Responsibilities include driving project start-up, customer training, testing (EDI & Integration), and go-live. The Implementation Specialist ensures that project phases and milestones are properly executed and tracked, and that responsibilities, expectations, and status updates are communicated to the customer. This position operates independently with minimal supervision and is ideal for individuals who are organized, enthusiastic, and passionate about delivering an excellent customer experience....