Apprentice Customer Experience

Job description

Apprentice Customer Experience Location: Barcelona, Spain: Join our team and become an integral part of our Customer Experience department, where you'll provide essential support and gradually take on greater responsibilities. With a focus on order management, logistics, and supply chain activities, you'll collaborate closely with diverse customers and internal teams. As a valued member of our company, you'll experience a culture that embraces sustainability, encourages personal growth, fosters inclusivity, and prioritizes the well-being of every employee. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Your key responsibilities: - Sales Order entry - Handling customers communication - Proactive follow up of Shipments to MENA & TR Region. - Tracking of open Shipments with Firmenich Freight Forwarders (Sea and Air). - Preparation of Export Documents for the assigned markets. - Close interaction with Custome...