Guest Services/Arcade

Job description

Description Iron Tee Golf is seeking a Guest Services Representative to join our team. In this role, you'll provide exceptional customer service and be the first point of contact for our guests. Your primary responsibility is to ensure their experience is enjoyable and memorable. Responsibilities: - Warmly welcome guests as they arrive at the venue, providing a positive first impression. - Efficiently check-in guests for their reservations, providing any necessary information about wait times, game availability, or special events. - Assist in managing reservations, ensuring they are accurate and coordinating with the appropriate departments for table or bay assignments. - Help guests book golf bays, mini-golf, arcades and other activities, explaining the available options and assisting with the booking process. - Provide exceptional customer service to all guests by greeting them warmly and ensuring their needs are met throughout their visit. - Interact with guests courteously, answer basic questions, and provide assistance as needed. - Regularly clean and wipe down dining tables, chairs, and highchairs to maintain a clean and inviting atmosphere. - Assist with closing tasks, inclu...