Senior Director of Quality Assurance

Job description

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Summary: We are seeking an experienced Senior Director of Quality Assurance to join our client's operational excellence initiative in a staff augmentation capacity. This role will drive continuous improvement through advanced quality methodologies, lead cross-functional process improvements, and influence stakeholders across the organization to achieve operational excellence objectives. Key Responsibilities: Quality and Process Excellence: Lead and facilitate structured problem-solving sessions including Lean Problem-Solving Sessions, Failure Mode and Effects Analysis (FMEA), root cause analysis, kaizen events, and othe...