Patient Services Representative

Job description

This role generally works standard daytime hours (8 a.m. – 4:30 p.m.); however, due to the nature of patient care, flexibility is required. Schedules may vary based on operational and patient needs, and occasional extended or adjusted shifts may occur (such as 7 a.m. – 3 p.m. or 10 a.m. – 6 p.m.). Are you passionate about supporting patients and advancing your career within Corewell Health? As a Patient Services Representative, you’ll play a meaningful role at the front lines of care—using your expertise to ensure patients, families, and care teams experience seamless, compassionate service. This opportunity is ideal for a team member who thrives in a fast‑paced healthcare environment, enjoys problem‑solving, and is motivated to grow while making a direct impact on the patient experience every day. Job Summary: As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions: - Responsible for complex p...