Senior Product Associate - Identity

Job description

Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact. As a Senior Product Associate on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust. Job Responsibilities: - Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management. - Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and escalate risks or blockers as needed. - Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement. - Prepare product documentation, and status updates for stakeholders and team members. - Communicate clearly with cross-functional partners, ensu...