Customer Success Representative (CSR)

Job description

About Magma Math Magma is one of the world’s fastest-growing and most celebrated ed tech companies, transforming math education through the power of AI. Our platform turns handwritten solutions into digital insights, empowering teachers to focus on creativity and deeper learning — while giving them real-time visibility into student progress. The result? More inclusive, engaging, and effective math classrooms for all learners. But we’re not just building better tools. We’re tackling one of the biggest challenges in global education: math underperformance. With 1 in 5 students globally struggling in math — a subject that forms the backbone of so many career paths — we believe the opportunity to improve outcomes at scale is massive. We’re already the go-to solution in thousands of schools — and we’re just getting started. As we expand rapidly across the U.S. and Europe, we’re building a team as ambitious as our mission: to help millions of students unlock their full potential in math. About the Role: At Magma Math, our Customer Success team works closely with our users and is responsible for ensuring they get the maximum value out of our product. The Customer Success Representative (C...