Server
Southerleigh Hospitality Group · San Antonio, Texas, US
Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to...
Job description
Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol. Responsibilities: - Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism. - Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor. - Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction. - Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions. - Effectively use promotional strategies to enhance guest experiences and boost sales. - Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction. - Demonstrate proficiency in operating POS systems and handling various payment terminals. - Follow all health and safety regulations, maintain sanitation standar...