Tech Support Level I

Job description

Position Summary: Provides support in the ongoing development and implementation of Information Systems strategy that is responsive to customer needs. Provides management, administration, monitors and supports technology needs and support of the Regal Medical Group. Essential Duties and Responsibilities include the following: Identifies researches and resolves technical problems. Works in a Microsoft XP Windows Server 2003 environment. hardware/software configuration problems and install hardware/software products and/or approved patches. interact with end-users to identify current computing environments. work Flexible shifts between the hours of 0700-1900, including weekends if necessary to meet emergency customer requirements. and procedures commonly used in supporting a Microcomputer hardware/software environment, including PC Setup, installation and configuration. Applications and connectivity issues in a Microsoft Windows Operating System customer interface skills. any health and safety policies and procedures. The pay range for this position at commencement of employment is expected to be between $22 - $23 per hour ; however, base pay offered may vary depending on multiple in...