Junior Project Manager

Job description

Starting Salary: $49,000 Job Purpose: The Junior Project Manager is responsible for strategic oversight and operational excellence within warranty processes. By analyzing workflows, making data-driven decisions, and leading process improvements, this role drives increased efficiency, accuracy, and profitability in warranty operations. Duties & Responsibilities: - Leads by example to achieve BG’s vision and Core Values. - Adheres to company policies and presents a professional, positive attitude at all times. - Make critical decisions to streamline warranty submission workflows, minimizing delays and reducing operational costs. - Proactively identify inefficiencies or gaps in current processes and implement strategies to optimize performance and profitability. - Ensure warranty queues are managed effectively, addressing bottlenecks promptly to maintain compliance with deadlines. - Document and communicate workflows to ensure smooth adoption across teams. - Direct and mentor the Remote Support Specialists, delegating tasks effectively to support department objectives. - Collaborate with cross-functional teams to align operational strategies with broader organizational priorities. - S...