Reporting lead product delivery manager - Payment - Vice President

Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Merchant Services, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. The Merchant Service Program & Portfolio Office is seeking a Reporting Lead to shape and scale product and program execution reporting . You will design and deliver dashboards and interactive reporting that provide clear visibility into planning, execution, delivery health, risks, and dependencies, leveraging firm-approved tools. In this role, you will proactively identify reporting gaps, define data requirements, and partner with stakeholders to ensure metrics are accurate, trusted, and actionable for audiences ranging from delivery teams to senior leadership. You will source and curate data from systems of record (e.g., Jira and other portfolio management tools) and translate it in...