Field Services Specialist

Job description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Field Services Specialist I to join our team, responsible for supporting field investigations, provider compliance, and training oversight to ensure adherence to service standards and contractual requirements. This role partners with leadership and providers to maintain high-quality service delivery and support operational initiatives. This role…: We are interested in speaking with individuals with the following… - Assists in scheduling field work in collaboration with organizational leadership - Supports and conducts scheduled and random site visits to healthcare facilities and contracted providers to verify service levels, adherence to contract standards, and on-time performance - Tracks and maintains train-the-trainer certifications for Passenger Assistance programs - Attends training sessions conducted by third-party trainers to ensure compliance with CTAA/NSC instructional standards - Assists in evaluating trainer compliance with required training standards - Communicat...