Sales Engineer
CommScope · US
The Hyperscale Infrastructure team is growing and seeking a Systems Engineer to provide technical expertise and support for internal teams and external custo...
Job description
About the Role The Hyperscale Infrastructure team is growing and seeking a Systems Engineer to provide technical expertise and support for internal teams and external customers. As an integral member of the sales organization, you will represent our solutions, deliver technical assistance, and enable sellers and partners. How You’ll Help Us Connect the World In this role, you will provide pre-sales and post-sales support, including product information, installation guidance, and quality troubleshooting. Key responsibilities include: - Partner with sales and marketing teams to deliver technical support throughout the sales cycle, including customer visits when specialized expertise is required. - Develop and update fiber training presentations for end-users and consultants to drive adoption of CommScope’s Data Center solutions. - Share technical insights and contribute new materials to the broader technical community. - Serve as a liaison between Hyperscale customers and engineering/manufacturing teams, ensuring timely communication and resolution of technical requests. - Collaborate with engineering and product management on new product design and development, focusing on applicati...