Sr. Account Manager, Commercial Card

Job description

Sr. Account Manager, Commercial Card Job Description: The Account Manager (AM) is accountable for the card relationship and growth for an assigned portfolio of Commercial Card clients. This role is responsible for deepening card relationships, increasing spend, protecting existing revenue, and expanding product feature adoption. The AM’s objective is to evolve clients from transactional card users into high‑value, long‑term partnerships by delivering creative problem solving, proactive portfolio management, differentiated service, and measurable growth outcomes. The Account Manager partners closely with Treasury Relationship Managers, Relationship Bankers, Product, Operations, and Client Services to ensure strong client satisfaction, risk management, and sustainable portfolio growth. Primary Responsibilities: Portfolio Growth & Optimization: - Develop and drive growth strategy for portfolio of commercial card customers. - Drive incremental revenue through cross‑sell, usage (use-case) expansion, and optimization campaigns. Relationship Ownership: - Serve as primary card relationship owner and SME. Maintain deep understanding of client goals, spend behavior, pain points, and growth b...