Clinic Services Specialist - Cancer Center

Job description

Clinic Services Specialist - Cancer Center - ( 26001638 ) Description The Holden Comprehensive Cancer Center at the University of Iowa is seeking a Clinic Services Specialist to schedule patient appointments and visits in multiple outpatient clinics using the EPIC system. Will perform scheduling, reception functions and telephone coverage in the Clinical Cancer Center including obtaining and/or completing documentation and providing factual information requiring knowledge of both the assigned and related work areas. Included in general functions are co-pay collection, appointment scheduling face to face, use of the work queue, and coordination with multiple departments. Duties to include: Schedule patient appointments and tests and coordinate appointments with other University of Iowa Health Care departments utilizing the EPIC systems to check and verify appointment availability, assuring compliance at all times with established guidelines. Answer incoming clinic calls, field and answer questions, schedule appointments, route calls and relay messages appropriately. Work with numerous distractions and interruptions. Perform reception coverage; assist with patient appointment check i...