Operations Engineer

Job description

About TensorWave Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure. About the Role: We are looking for an Operations Engineer to join our Global Operations Center team as the frontline of TensorWave’s customer infrastructure reliability. This role is focused on monitoring customer environment health, detecting issues before they impact workloads, and serving as the L1 response to customer-reported problems. This role is based in TensorWave headquarters in Las Vegas and is part of our customer facing 24/7 team. You’ll be responsible for monitoring systems, executing runbooks, and coordinating with on-site teams and engineering when escalation is needed. TensorWave is building its Operations Center from the ground up, and early team members will have a direct impact on how we keep our customers’ most critical workloads running. This role is ideal for someone who is sharp under pressure, naturally detail-oriente...