Admissions & Student Success Counselor (APC)

Job description

Extended University Student Services Professional II - Exempt RESPONSIBILITIES & DUTIES: Undergraduate Admissions & Enrollment Support - Serve as a primary point of contact for undergraduate prospective students, applicants, and newly admitted students, providing timely, accurate, and student-centered guidance via email, phone, virtual, and in-person interactions. - Advise prospective students on undergraduate academic program options, admission requirements, application processes, deadlines, and next steps toward enrollment. - Review undergraduate admission applications and supporting documents for completeness and accuracy, including transcripts and other required materials, and track application progress through established systems. - Assist with verification of academic records, including evaluation of transfer coursework and calculation or confirmation of eligibility indicators as appropriate. - Evaluate transcripts, requirements for program admissions, and post transfer credits - Assist in setting up and maintaining Cal State Apply application and WebAdmit communications. - Communicate admission decisions, next steps, and enrollment requirements to applicants, ensuring clarit...