Client Priority Specialist I

Job description

A Client Priority Specialist uses their problem-solving skills with our guidelines to maintain our client records and assist our clients with updates. Their daily interactions are with a mix of internal and external clients. We are looking for a positive team player with a strong work ethic, positive attitude, coach-able, a high sense of urgency with tasks, great attention to detail, adapts well to change, excellent organization, and some who isn’t afraid to take ownership and shows pride in their work. WHAT YOU WILL BE DOING: - Updating and maintaining accounts - Supporting website logins - Handling general account inquiries - Assisting clients, both internal and external, via phone and email - Drafting and mailing letters and notifications to clients - Reviewing conditions supplied for applications - Various projects as assigned by leadership WHAT WE NEED FROM YOU: MUST HAVE QUALIFICATIONS: - Strong analytical and problem solving skills - Excellent verbal and written communication skills. - Proficiency in Microsoft Office (Word, Excel, etc.) is preferred - Ability to work independently and be a self-starter - High School Diploma or equivalent - Onsite attendance is required THE P...