Technical Executive

Job description

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We’re looking for a Technical Executive - Damage and Repairs, to join our team at our Milton Keynes site, supporting the management of vehicle damage, repairs and customer queries across our Flexible (short‑term rental) fleet. You’ll be responsible for managing vehicle damage and repair processes, ensuring vehicles are repaired quickly and cost‑effectively to minimise downtime. You’ll work closely with repairers, customers and internal teams to resolve queries, manage approvals and maintain high standards of service. Technical Executive, key responsibilities of the role are as follows - Process and review vehicle condition reports for returned vehicles, ensuring all damage is accurately recorded - Obtain repair estimates and images, progressing repairs efficiently using internal systems - Inspect and manage damage identified on incoming vehicles within the Flex fleet - Maintain and update repair tracking systems and reporting tools - Liaise with customers to approve repairs where costs exceed agreed limits - Raise and pro...