Automotive Service Advisor
Tuffy Tire & Auto Service · US
Benefits: - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid t...
Job description
Benefits: - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Benefits/Perks: Job Summary We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. - Paid Holidays and Paid Time Off - Careers Advancement Opportunities - we are always looking to promote from within! - Reimbursement for any successfully completed ASE certifications - Flexible Scheduling with a rotating day off - Closed on Sundays - Competitive Compensation with bonus incentives Responsibilities: - Make Customer Satisfaction number one - Identify primary concerns and determine customer needs through open-ended questions - Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits - Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment Qua...