Medical Practice Representative I- Family Medicine

Job description

Various receptionist and clerical duties in a clinical practice including answering phones, greeting patients, and limited scheduling, checking in/checking out duties with or without insurance registration or charge entry; and other duties as assigned. EDUCATION and/or EXPERIENCE: - High school diploma or general education degree (GED) preferred - One year related office or customer service experience - Entry level computer skills - Strong customer service - Accurate data entry skills ESSENTIAL FUNCTIONS: - Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices. - Exhibits entry level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities. - Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Module. - Demonstrates a working kn...