Training and Adoption Specialist

Job description

Job DetailsJob Location: Winnipeg, MB R3C 1S8TRAINING AND ADOPTION SPECALIST INTELLIGENT SOLUTIONS GROUP: Winnipeg, Manitoba, Canada Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions. POSITION SUMMARY: The Training and Adoption Specialist is responsible for helping clients realize measurable value from their Microsoft Modern Work investments through effective user enablement, training delivery, adoption planning, and change support. This role focuses heavily on Microsoft 365 productivity tools, collaboration platforms, secure modern work practices, and Microsoft Copilot readiness and usage adoption. This individual serves as the bridge between technical solution deployment and real-world business outcomes. They ensure users, managers, and leadership teams understand how to use modern workplace technologies effectively, confidently, and safely. The Training and Adopti...