Sr. Benefits Account Manager

Job description

Senior Account Manager About FBMC: As an affiliate of the Leavitt Group, FBMC is seeking to add new talent to its team at a their client location, Jackson Health Systems, in Miami FL. For over 40 years, FBMC’s mission has been to provide all employees with affordable, high-quality protection. The company values strong client relationships, exceptional service, and giving back to the communities it serves. FBMC’s culture is founded on integrity, teamwork, and a collective dedication to ensuring a safe and prosperous future. Position Summary: The Senior Account Manager is responsible for leading and coordinating all client-related activities to ensure best-in-class service and outstanding client satisfaction. This role serves as a strategic partner to our clients, overseeing service delivery, managing key performance processes, and guiding renewal and retention strategies. The Senior Account Manager also supports and develops account management team members to ensure high performance and service excellence. Essential Duties & Responsibilities: Client Relationship & Account Management: Serve as the primary point of contact for assigned clients; conduct regular communication and onsite...