Desktop Support Specialist

Job description

Desktop Support Specialist Koley Jessen is seeking a reliable and driven Desktop Support Specialist to join our strategically growing firm. Our collaborative culture drives our ability to to provide over-the-top service. Our investment in one another fuels our success and ensures that Koley Jessen will always be a great place to work and to grow professionally. Accountabilities: In this role, you will be responsible for implementing, maintaining, and supporting innovative information technology systems. This includes but is not limited to hardware and software set up, equipment maintenance, user account creation, local group policies, and help desk support. The primary accountabilities of the role include: - Help Desk Support including logging of all requests, status, and actions taken to resolve issues. - New user account setup including documentation. - Installation and maintenance of hardware and software including desktops/laptops, printers, scanners, intrusion detection systems, operating systems, productivity software suite, and other Firm software applications. - Desktop/laptop patch management and compliance. - Maintain desktop/laptop hardware and peripherals inventory in a...