Floor Manager

Job description

Purpose & Overall Relevance for the Organization: You contribute to the store profitability by: - Coaching and leading more junior colleagues on a consumer service and internal processes and rules - Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager Key Responsibilities: - Actively connect and engage with consumers entering the store - Drive the store KPI's and contribute to store sales - Responsible for improving and coaching on the consumer experience by executing company standards - Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs - Train the store team on all omnichannel related sales tools - Manage merchandise delivery processing on the same day it arrives - Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis - Execute all applicable loss prevention procedures to minimizing loss - Implements improvements to operations and processes contributing to the performance of the store - Support the r...