Customer Agreement Manager

Job description

NuCO2, the largest, best, and only national provider of beverage grade CO2 to the Foodservice and Hospitality Industry and is a growth company. This position is responsible for working with new and existing customers to renew, maintain, or refresh contract agreements. This is a remote position with base salary plus commission. QUALIFICATIONS: - Refreshing/resigning customer contract agreements - Renew existing customers in the final year before evergreen status. - Renew existing customers in evergreen or without a current contract agreement - Renew acquired customer agreements. - Modify agreements based on usage changes. - Clean up all customer data to support fulfillment activities. - Managing account linkage for new owners and chain store transfers. - Renew agreement with new owners. - Refresh/correct linkage of stores between “company” and “franchisee” status. - Update/correct key chain store data to support fulfillment activities. (Ex. billing) - Forward/communicate key information to internal clients (Operations, Sales representatives, billing, collections, etc.) - Saving current customer agreements. - Work with disgruntled customers to resolve problems and save business. - Wo...