PLAYERS CLUB MANAGER

Job description

Job DetailsJob Location: COMANCHE NATION CASINO - LAWTON, OK 73502Education Level: High SchoolSalary Range: $45,915.72 - $73,465.15 SalaryTravel Percentage: Up to 25%SCOPE OF POSITION: The Player’s Club Manager is responsible for player development activities, players’ club cards, direct mail promotions, and player database. The Player’s Club Manager’s performance is necessary for the casino to reach its full potential in providing a superior entertainment experience for its guests. DUTIES AND RESPONSIBILITIES: The following are major duties and are not intended to be all-inclusive or restrictive. Directs promotional events such as drawings, giveaways, tournaments, and another customer-based reward incentive. Responsible for the inventory and upkeep of the guest reward database and entry of all new members and any mailings to the group. Assists with print, radio, television, and electronic ads for casino promotions. Assists staff to issue rewards club cards to customers and ensures excellent customer service. Identifies, develops, and researches opportunities for customer service improvements. Assists the Marketing Manager with the inventory of all promotional items. Must keep open...