Guest Servive Agent (PT) - Holiday Inn Perth City Centre

Job description

Join our team at Holiday Inn Perth City Centre – where work meets joy! At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests—whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us. Position: Guest Service Agent (Part-Time): We are looking for dedicated individuals to join our Front Office team, playing a vital role as the face of Holiday Inn Perth City Centre. Your warm Holiday Inn Smile will be the first of many interactions to ensuring our guests have a rememberable stay. What you will do: - Kicking off truly memorable guest experiences with the warmest of welcomes. - Acknowledging IHG One Rewards members and returning guests in person or over the phone. - Taking, managing, and receiving payments for guest bookings. - Making the check-in and check-out process feel swift and seamless. - Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations. - Being our guests trusted contact – helping with everything from b...