Customer Service Representative

Job description

Are you ready to make a significant impact in the world of veterinary care? Port City Veterinary Referral Hospital , located in Portsmouth, NH is on the lookout for a passionate and dedicated individual to join our esteemed team as a Client Care Specialist . We don't just provide exceptional veterinary care – we're committed to delivering an unparalleled experience to our clients and their beloved pets. As the first point of contact for our clients, you'll play a crucial role in delivering exceptional service and support. Compensation: - $18 - $22 based on advanced knowledge & experience - Any hours worked between 11p -7a: $5 shift differential Anticipated Schedule: - Saturday - Tuesday 2p - 12a - Up to 3 holidays per year About the Role: As a Client Care Specialist , you'll play a crucial role in supporting our specialty and urgent care departments while welcoming and assisting our guests. Responsibilities Include (but not limited to): - Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. - Appointment Coordination: Assist clients in scheduling appointments at our multi-spe...