Patient Service Representative

Job description

$500 Sign On Bonus A non-exempt medical office position responsible for front office processes in the physician practice Education: High school diploma/GED required with completion medical office assistant program preferred. Certification : Prefer healthcare management/administration certification. Experience: Two years of customer service experience, preferably in a medical office setting. Sign on bonus is for new hires only! - Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. - Greet patients entering the physician practice. - Answer office phones, making, confirming, and rescheduling appointments when necessary. - Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance. - Assist in checking out patients and assist them with referral processing and scheduling. - Collect co-pays and post charges. - Perform charge entry and patient balance processing. - Distribute information to patients regarding office policies, procedures, and...