Customer Success Manager

Job description

Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a fast-growing team focused on making self storage better for everyone. About the role: We’re hiring a Customer Success Manager to support and grow a portfolio of European customers. This role sits at the heart of our relationship with operators. You’ll guide new customers through onboarding, support them as they embed Stora into their daily operations, and help ensure they continue to get real value from the platform over time. It’s a great role for someone who enjoys working closely with customers, explaining software clearly, and taking ownership of relationships from onboarding through to long-term success. Why this role matters: As Stora continues to expand across Europe, strong onboarding and proactive customer success are critical. The experience customers have in their first weeks and months w...