Collections Representative

Job description

Overview We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities: **This is a part-time position offering approximately 29 hours per week.** Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/ . - Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items - Process credit card payments including posting to accounts and logging activity - Provide a high level of customer account management by properly maintaining account information and data - Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary - Resolve all dispute cases to a mutual satisfactory end between the customer and company - Analyze accounts receiv...