Experienced Associate, Payment Specialist

Job description

The Payment Specialist reviews, verifies, and disburses emergency rental assistance funds to in coordination with emergency rental assistance grant programs. This role ensures payments are accurate, timely, and compliant with federal, state, and local requirements, while maintaining audit-ready documentation and financial records. Job Duties: - Processes and authorizes payments for rent and utilities, ensuring accuracy, timeliness, and adherence to ERAP program guidelines - Coordinates invoice and budget reconciliation with finance teams; tracks expenditures against grant budgets and resolves discrepancies - Manages vendor/landlord payment workflows, including validating payment requests and ensuring proper supporting documentation - Maintains audit-ready files and records (digital and/or paper) to support transparency, reporting, and compliance with federal regulations - Communicates with stakeholders (landlords, tenants, community partners) to resolve payment issues, verifies housing-related information, and coordinates services - Tracks and reports program data using tools such as databases (e.g., Canopy) and Excel to monitor trends, performance metrics, and processing status -...