Internship - Spanish Travel Customer Advisor (Berlin-based)

Job description

What we offer: - Active collaboration in a fast-growing company - Work-life balance: flexible working hours, full compensatory time off for accumulated overtime and monthly allowance for home-office - A lot of responsibility in an international team, right from the very beginning - Office in the middle of vibrant Berlin-Kreuzberg - Regular meetings with the international teams - Competitive salary (Bachelor/Master 600€/month) Your tasks and responsibilities: - Customer Communication Management: You work well-structured and goal-oriented in our customer service (in Spanish), with customers who want to book a camp or have already booked via phone, e-mail or WhatsApp - Booking Management: You manage bookings efficiently and proactively, ensuring that the whole process runs smoothly and flawlessly - Account Management: You stay in contact with our camp operators on a daily basis to ensure the flow of processes and build strong relationships - Product Management: You create and maintain camp content on our platform as part of our content team (travel description, FAQ & others) - Digital Marketing Management: You work on our main online marketing channels (SEO, social media, newsletters)...