Business Care Partner

Job description

Customer Service Specialist - Business Care Copenhagen/Hybrid: Full Time, Permanent: Come Build the World With Us It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: Are you passionate about delivering outstanding service? As a key member of our Business Care Team, you’ll be the go-to expert for customers in Denmark and Iceland. From managing orders to ensuring smooth deliveries, you’ll provide expert product advice, resolve claims and credits, and play a vital role in optimising our supply chain partnerships. If you thrive in a dynamic, customer-focused environment, we want to hear from you! Your duties will include: - Respond to customer inquiries, provide product support, and handle claims/credits via phone and email. - Offer product information, deli...