Compliance & Education Auditor, Pat Fin Svc-Billing-Follow-Up, Part Time, 1st shift
UC Health · Cincinnati, Ohio, US
Responsible for software and subject matter training, documentation, and support to the end-user who utilizes the Epic patient accounting information system....
Job description
Responsible for software and subject matter training, documentation, and support to the end-user who utilizes the Epic patient accounting information system. Deploys revenue cycle training and coaching initiatives in accordance with new processes, Epic and other software upgrades and end-user needs. Assists in development reinforcement training tools designed to provide supplemental knowledge and skills. Supplement new hire and deliver reinforcement/change training. Instructs courses in a group environment and one on one. Present information using a variety of instructional techniques and formats such as simulations, group discussions, and lecture. Evaluate the effectiveness of the reinforcement/change training. Coordinates effectively with team members. Provides learning and application support to end users within assigned areas. Participates and contributes to the assessment and ongoing development of training programs (New Hire, Annual Competency, Refresher Training, etc.). Participates and contributes to problem and issue identification and resolutions. Demonstrates flexibility in meeting educational needs of customers. Works with a variety of subject matter experts in defining...