PATIENT ACCESS MANAGER - Patient Access - Full Time - Days

Job description

Patient Access Manager - Full Time Shift: 8:00am - 4:30pm: Job Description: PATIENT POPULATION: The patient population served can be all patients, including geriatric, adult, adolescent, pediatric, and newborn. This also includes services which affect facility staff, physicians, visitors, vendors and the general public. POSITION SUMMARY: Reporting to the Director of Health Information Management/Utilization Management, the Patient Access Manager provides operational and strategic leadership for all patient access services - scheduling, pre-registration, insurance verification, eligibility, and registration while overseeing switchboard operations. This position ensures smooth, efficient front-end workflow, excellent patient and caller experiences, and compliance with regulatory and organizational standards. The Manager serves as the key link between patient access, switchboard operations, clinical areas, IT, and senior leadership, driving improvements in throughput, communication, and revenue cycle performance. Manager assists with Quality Control development and implementation within the Patient Access and Communication Departments. Ensures staffing levels are appropriate in the Pa...