Customer Experience Specialist

Job description

Benefits: - Flexible schedule - Free uniforms - Opportunity for advancement - Training & development About Us: A position at British Swim School is more than just a job. It is an opportunity to be part of a mission that helps families feel safer around water. Our team teaches life-saving survival and swim skills that build confidence, create stronger swimmers, and make a lasting impact in the communities we serve. Compensation and Benefits (dependent on the franchise owner): - Pay starts at $14, based on experience and with possible opportunities for bonuses! - Paid training! - Birthday off and paid! - Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs. - Shifts typically run-on weeknights from 3-8 pm and on weekends during the morning hours. The Position: The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. Your Typical Responsibilities: - Setting up and breaking down the pool deck area before and after each shift. - Checking water chemistry and temperature prior to swim lessons. - Welcoming students and parents/guar...