Associate Bursar, Office of the Bursar

Job description

The Associate Bursar oversees processing of daily transactions of the Bursar’s Office. Refund Processing: - Issues refund for credit amounts for all fee related refunds and accounts according to policy and procedures, including credit card refunds, web refunds, and checks - Audits refund reports for items requiring special attention. - Interacts with offices, including Financial Aid, Athletics, Graduate Office, Records and Registration, Continuing Education, Cooperative Education, Library, Parking Services, the MOCS Card office, Housing, Admissions, Nursing, etc., regarding holds that affect the departments through the refund process for students - Meets deadlines to have refunds posted or ready to distribute to students - Maintains accuracy and security of millions of dollars in refunds issued annually - Maintains direct deposit of refund checks - Maintains, assists, and trains cashiers relating to TouchNet payment gateway - Title IV authorizations and any process relating to financial aid refunds compliance Supervision Duties: Supervises the Customer Service Specialist of the Bursar’s Office Oversees other department training income and payment Interviews, hires, and provides tra...