Engagement Manager II

Job description

Are you passionate about building relationships and ensuring customer success? Are you a fast learner who is fascinated by cloud technologies? Join our prestigious team: Our customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision. We collaborate to understand our customer needs and to deliver results and possibilities for their growth and success. We build trusted relationships through clear communication, honesty and listening to our customers. Shape value for our customers: You will be responsible for maximizing value, retention and growth throughout the customer lifecycle. You will help build and develop customers' cloud strategies. Becoming an industry expert, delivering innovative outcomes for customers through relationships, business acumen, and operational focus. As an Engagement Manager II, you will be responsible for: - Working independently as a trusted advisor for customer stakeholders to support their long-term strategy and visions - Owning the technical program management while maximizing Akamai's platform value for the customer - Being the central point of contact for customers and leading the integrated accou...