Restoration Crew Chief

Job description

Benefits: Lead With Confidence. Make an Impact. Join a Team That Helps People Recover. As a front-line representative of the SERVPRO® brand, the Restoration Crew Chief plays a key role in delivering our Here to Help® promise. In this hands-on leadership role, you’ll coordinate, monitor, and perform restoration activities while supporting your team and ensuring a positive customer experience from start to finish. If you’re dependable, detail-oriented, and ready to guide a crew toward excellence, this is the opportunity for you! - 401(k) matching - Competitive salary - Dental insurance - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Key Responsibilities: - Coordinate and perform production processes according to schedule, ensuring quality control on all job sites - Manage the customer and client experience, supporting high satisfaction and positive online reviews - Set clear expectations for restoration technicians and supervise their daily activities - Document detailed, accurate job files to support services rendered - Manage labor usage, consumable materials, and efficiency on assigned projects - Communic...