Senior Global Benefits Client Manager

Job description

Company: Mercer Description: We are seeking a talented individual to join our Mercer Global Benefits Management (GBM) team. This role can be based in New York City. This is a hybrid role that has a requirement of working at least three days a week in the office. The Senior Global Benefits Manager Client Manager will be responsible for the overall delivery of Mercer's Global Benefits services provided to our clients. This role is critical to our strategy to grow our GBM and MMB Benefits and Advisory book of business as well as retain our GBM/MMB clients. Growing our GBM/MMB practice is a key initiative for Mercer’s leadership team and will have the attention and spotlight of our Senior Executives. We will count on you to: Determine client requirements and briefs client teams. Provide guidance and direction to ensure deadlines, service standards and budgets are met. Provide clear peer review advice for colleagues. Manage international consulting relationships with client at senior management level. Handles more complex and difficult client issues. Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients. Oversee intellectual capit...