Dining Experience Specialist

Job description

DEPARTMENT: Dining Services JOB TITLE: Dining Experience Specialist- Level 1 Date of Last Revision: March 2026 Reports to: Assistant Dining Director Purpose of Job: The primary purpose of this position is to welcome residents to the dining venue and deliver an exceptional dining experience at White Horse Village. The Dining Experience Specialist goes beyond traditional restaurant service by focusing on relationship-centered hospitality, recognizing that dining is a meaningful part of residents’ daily lives, social engagement, and overall well-being. In this role, the Dining Experience Specialist provides attentive, personalized service while building positive relationships with residents and guests. By learning resident preferences, anticipating needs, and creating a warm and welcoming dining environment, the specialist ensures that each resident enjoys a consistent and exceptional dining experience that reflects the community’s commitment to hospitality, dignity, and care. Through advanced menu knowledge, thoughtful recommendations, and the ability to manage service challenges with empathy and professionalism, the Dining Experience Specialist contributes directly to resident satis...